Why is it important for funeral homes to review their price lists annually?

It is essential for funeral homes to review their price lists annually to ensure accuracy and compliance with legal requirements. In Washington State, as in many other jurisdictions, funeral service providers are required to disclose their prices accurately and transparently to consumers. This includes adhering to the Federal Trade Commission's (FTC) Funeral Rule, which mandates that funeral homes provide a general price list (GPL) that clearly outlines the fees for various services and merchandise.

Regular reviews of price lists help funeral homes stay compliant with any changes in local, state, or federal laws that may affect pricing structures or disclosure requirements. Additionally, reviewing prices annually allows funeral homes to correct any errors or omissions in their pricing information, ensuring that clients receive the most up-to-date and accurate details.

While adjusting pricing according to competition, offering discounts, or changing service offerings may also be valid business strategies, compliance with legal requirements and accuracy in pricing are fundamental obligations that directly impact consumer protection and the funeral home's reputation.