What is required by law to be provided to a consumer prior to a preneed arrangement?

The law mandates that consumers must receive a written itemization of goods and services prior to entering into a preneed arrangement. This requirement is in place to ensure transparency and allow consumers to make informed decisions about the funeral services they are planning to purchase in advance.

By providing a detailed itemization, funeral providers enable consumers to understand exactly what they are paying for and the specific services and products included in their arrangement. This written documentation serves as a reference point for the consumer, helping them to compare various options and make well-informed choices according to their preferences and budget.

While oral explanations and agreements can be part of the process, the legal requirement focuses on the necessity of a written itemization to safeguard consumer rights and uphold clear communication within funeral transactions. An itemized receipt after payment, while important for record-keeping, is not a prerequisite for preneed arrangements and does not provide the same level of initial consumer protection.